Effective Date: October 23, 2026
This Privacy Policy explains how EasyMeta Pty Ltd (ABN 83 664 794 781) (“EasyMeta”, “we”, “us”, or “our”) handles information when you use the PhonicsJoy app (the “App”).
You can use free learning content without an account. Guest learning records remain on your device unless you explicitly choose to merge them into an account.
When you learn while signed in, we store learning records linked to your account to back up and restore your learning across devices. These records include completed content, lesson and practice results, daily check-ins, learning plans and preferences, resume positions, and recorded learning time. A randomly generated installation identifier helps distinguish device updates and prevent duplicate synchronization; it is not an advertising identifier. Learning records are saved locally when offline and synchronization is retried when a connection is available. Earlier learning time that was not recorded cannot be reconstructed reliably.
Voice recordings stay on your device and are not included in learning synchronization or operational learning reports. Removing the App or clearing its data may permanently delete recordings and any learning records that have not synchronized.
You can use the free learning content without an account. If you create an account or use PRO features, we handle only the information needed to provide those services:
We do not use this information for advertising or cross-app tracking.
We use the information above to:
We use the following providers only as needed to deliver the account, subscription, and learning synchronization services:
These providers process information under their own privacy terms and may process it outside Australia. We do not sell personal information and do not include third-party advertising or behavioural-analytics SDKs in the App.
Account and entitlement information is kept while needed to provide your account and PRO access. You can delete your account in the App after re-authentication, or request account deletion by emailing privacy@easymeta.au from the address associated with the account.
After a valid deletion request, we delete or de-identify account information that is no longer required. We permanently retain only a minimal deny-list record containing the store platform, environment, transaction lineage identifier, and deletion time. This record is not linked to an active account profile and is used only to prevent a store transaction associated with a deleted account from being claimed by a new account. Deleting an account does not cancel an Apple or Google subscription; subscriptions must be managed in the applicable store.
Account-linked learning records are retained to provide learning backup and synchronization until you reset your account learning records or delete the account. Resetting learning requires recent authentication and clears the current cloud learning records. Reset coordination records remain so that delayed retries and offline devices cannot restore an older generation. Deleting an account removes its learning records, reset coordination records, and learning access audits from the active database.
An offline device learns about a reset or deletion when it reconnects. Old-generation learning records cannot be automatically uploaded into the reset account. Voice recordings and other local-only data must be managed using App or device controls.
Residual copies may remain in restricted operational backups after deletion from the active service. These backups are not used for ordinary account access or learning synchronization. If a backup is used for recovery, account deletions and learning resets must be respected before the restored service resumes. Contact us for information about deletion from backups; we do not promise immediate erasure from every backup.
PhonicsJoy is designed for learners of all ages. Children can use the local learning experience without providing an account. Account, PRO, and account-linked learning information is handled when the corresponding account features are used. A parent or guardian should manage account use for a child where required. If you believe a child has provided personal information without appropriate permission, contact us so we can investigate and delete it where required.
We use access controls, encrypted transport, restricted database permissions, and server-side store verification designed to protect account, subscription, and synchronized learning information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
You may use free content without creating an account, choose whether to merge guest learning into an account, sign out at any time, reset account learning records after re-authentication, delete your account, manage or cancel subscriptions through Apple or Google, and contact us to access, correct, or delete personal information where applicable. Signing out does not delete an existing cloud backup. Depending on your location, additional privacy rights may apply.
We may update this policy when the App, providers, or legal requirements change. We will post the revised policy here with a new effective date.